Our CFO was sold on the basis of ease of use and the level of tight control the system offered over the buying process. We settled on the eBA system from Mikrofax because they were highly responsive to our needs and wowed us with their excellent sales presentation. Kommentare: We did a thorough search of the market place in 2015 and found only 3 vendors that managed to give us the price performance ratio we were looking for. There was minimal documentation when we first started to assist us getting our expense codes worked out but they have since improved the documentation Setting up new users needed some additional detailed training to ensure all the access rights were correct On-boarding of our vendors was complex as we didn't have then in a computerized form so they had to be manually entered Have run incident free for over 12 months so far Great order approvals process - via email suits us perfectly Since deployment we have also deployed some additional modules like RFQ and Vendor Portals - our suppliers now feel fully engaged - we would recommend this product. We had onsite training which helped our more hesitant users. We found the Mikrofax eBA system to be the perfect balance of functionality, usability at a fair and affordable price - plus the pre-sales staff were very knowledgeable and knew the correct answers to all our questions - even helping us improve our internal process's. Kommentare: We deployed this system into our bank after reviewing several different eprocurement vendors.
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